Solutions for Retail:
The Power and Possibility of Omnichannel
The lines between channels are more blurred than ever, but consumers expect the same high-quality service whether they’re in the dressing room or loading up their online cart. Now is the time to forge strong relationships with your customers that will bring them back again and again.
SAP gives you what you need to deliver innovative and personalized shopping experiences customers demand, across every touchpoint.
At the heart of its operations, the SAP Hybris Customer Attribution solution offers a clear view into the true incremental value of its different marketing channels and campaigns. Jet.com can therefore focus on its strategy of offering customers “savings smart and simple” by working collaboratively with its retail partners.
Hear about SAP is helping Tata CLiQ breakthrough India’s infrastructure limitations to offer customers thousands of brand-name items on one online platform.
普华永道 (PwC) 和 SAP 联合开展了一项研究，调查了来自欧洲 6 个国家/地区的 300 多家零售商和 2,100 名消费者，旨在深入了解消费者和零售商对集成式购物体验的看法。
The SAP Commerce Cloud, with guidance from SAP Customer Experience Expert Services, set the base for LIDS to build upon and continuously leverage the power of end-to-end innovation-driven digital transformation, as seamlessly as possible with an eye on the future.
The Body Shop 公司推出了一款移动优先的电子商务平台。这个全新的网站基于 SAP Hybris 解决方案构建，集内容与电子商务于一体，旨在支持全球客户随时随地与该公司更有效地开展互动。
麦肯锡 (McKinsey) 最近的研究发现，过去五年，采用了数据和分析技术的美国零售商供应链运营部门的运营利润提高了 19%。