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Discover the benefits of selling direct

Check out Manufacturers Reap Benefits From Selling Direct - the latest Forrester TAP study, commissioned by Mirakl and SAP

Innovate on the fly with SAP high tech solutions

High tech is an evolving, complex field. Driven by innovators and visionaries who aren't afraid to be disruptive, you have to be creative to compete. With SAP Customer Experience on your side, it’s much easier to forecast the future and stay focused on the personalized details that matter to your customers today. Our business-user tools let you quickly create customized solutions for clients without having to call in IT.

利用我们的高科技行业知识库,深入了解详情

知识库
高科技行业:售后市场的商机

通过为现有客户持续提供销售和服务,售后市场团队能帮助企业增加收入流。因此,为了保持竞争力,OEM 必须在提供自助服务的同时,交付一流的售后市场功能。

知识库
高科技行业:充分利用客户的力量

如今,人们通过智能移动设备实现了永久互联,这不仅仅影响了人们的交流方式,还改变了他们看待一些最基本的商务元素的态度。

知识库
高科技行业:协调与客户有关的所有流程

高科技企业必须协调与客户有关的所有流程,以便在客户之旅的每个阶段,通过所有渠道交付一致且极具吸引力的体验,满足客户的期望。

Unpack your data resources with SAP Customer Experience

Imagine an empowered front line that can see complete customer data. From sales notes to service calls, and easily assist the customer without delay or transfers to different departments. SAP Customer Experience takes all of your data and puts it together in a simple, concise format that allows rapid response and customizable experiences.

Your data is a puzzle in a box. All of the pieces are there, but putting them together is a challenge. SAP Customer Experience helps you arrange the shapes, forming a dynamic final product that makes sense. Apply your data across each customer touchpoint with omnichannel solutions for highly personalized service. Now you can show off your real-time agility and intuitiveness as a high-tech provider.

SAP Customer Experience: Digital tools for an omnichannel world

The worlds of B2C and B2B are blending and blurring. SAP Hybris can help you clarify your vision, establish lifelong customer relationships and revenue streams, reduce costs, drive higher returns and optimize mobile performance. At the same time, you can also provide outstanding customer service.

Case Study: Ingram Micro

For its e-commerce platform, Ingram Micro Mobility selected SAP Commerce Suite. Now the company can better meet customer needs while boosting average order value and conversion rates. Not only has the company achieved its goal to enhance the customer experience, but it also streamlined business operations, driven incremental revenue, and accelerated time to customer value.

分析报告
MGI 360 市场排名报告:灵活的计费解决方案,2016 年
MGI Research 根据解决方案能否实现灵活计费,即,能否快速将不断涌现的新业务机会转化为收入,对市场上的计费软件解决方案进行了评分。阅读报告,了解详情。
视频
案例研究:Adobe 公司的数字化转型

了解 Adobe 公司在将产品和服务迁移到云端的过程中,如何借助 SAP Hybris Billing 解决他们的计费管理挑战。

博客文章
高科技企业如何满足客户胃口
为了得到更好的服务和个性化的产品推荐,客户非常乐意分享他们的数据。