Staying relevant to your audience is the key to success for businesses, especially more in today’s day and age.
But to be able to do that, first you need to know what consumers want and expect from brands in this digital economy. Here’s something to help you get that insight.
SAP Hybris recently commissioned a survey of over 7,000 consumers across the Asia Pacific (APAC) region in March this year, to uncover what they feel about engaging with brands, including data collection, privacy and customer service response. We would like to share the findings and insights derived from this study further with you over a lunch seminar.
Additionally, we are excited to invite our guest speaker from Gigya, a market leader for customer identity and access management. Major independent analyst firms, most recently Forrester Research, have positioned Gigya as a top vendor in this field.
SAP Hybris Consumer Insights Lunch Seminar
Thursday, November 30, 2017
Hyatt Regency Hong Kong, Tsim Sha Tsui
11:00am to 2:30pm
(Registration starts at 10:30am)
Global Vice President of Fast Growth Markets
As the Vice President of Fast Growth Markets Marketing at SAP Hybris, Nicholas Kontopoulos has more than 21 years of professional experience, across multiple industries and geographies. He is passionate about challenging the status quo and management dogma that can stifle the creativity necessary to deliver amazing customer experiences. Nicholas ensures that customer experience is a core business ideology at the heart of the brand.
Managing Director, APAC-ANZ
T.J. Chandler is currently Managing Director for the APAC-ANZ region of Gigya, where he is focused on major consumer-facing brands in travel, retail, entertainment, and media. He is motivated by what he calls the “Digital Reformation”—a literal re-forming of personal and commercial relationships driven by digital technology—and is eager to assist organizations in “finding their identity” in this new world. Prior to this role, he managed Gigya’s Global Services function across Asia, Australia, and the Western United States.
To find out more: please visit https://www.gigya.com/