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SAP Hybris Commerce Customer 360° View

Imagine if customer support agents were able to recognize us, know who we are and what we like, and were able to make recommendations that we really wanted and needed.
The SAP Hybris Commerce, Assisted Service Module's new Customer 360° View provides a snapshot of who the customer is, their brand, product and service affinities, and tooling to help a customer support agent make relevant recommendations.