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Innovating for Exceptional Customer Experiences

What does it take to provide engaging customer experiences? How are companies doing that today with privacy concerns, a plethora of technologies with increasing customer expectations? Join Sheryl Kingstone of 451 Research, Shalini Mitha, Global Head of Solution Marketing at SAP Customer Experience and Emily Mui, Sr. Director of SAP Cloud Platform Product Marketing as they share insights on what the latest findings are in customer experiences, cloud technology and customer examples.
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