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Eclipse Group Solutions Ltd
Status: Gold
Extent of activity: Regional
Solutions: Commerce
Certified professionals: 70
Region/Countries: EMEA,

United Kingdom

In a nutshell:

Eclipse develops information technology solutions that deliver outstanding value.
As a dedicated hybris systems integrator and hybris gold partner, we help businesses harness the benefits of commerce to meet their objectives.
We employ over 200 professionals, offering a 24/7 service. We take pride in working in partnership with our clients and leverage our 18 years’ experience to provide an unrivaled, tried and tested approach to both B2C and B2B hybris design, development, hosting and support.

Company description:

Improved customer service, increased conversion rates, zero unplanned website downtime and clear understanding of a customer’s journey are just some of the reasons we’ve become one of the fastest growing hybris providers in the UK.

From our offices in Leicestershire we offer companies based in the UK a flexible full service proposition for all their hybris-based needs. We take complete responsibility for your eCommerce presence, meaning you are free to focus on your core business activities.

Meet and exceed our customers’ expectations. That’s our aim for our business, and yours. Our hybris services offers a complete solution for your Commerce needs giving you reassurance that your online presence is always open for business.

We work with clients to understand their specific needs and create specific solutions. It’s all about a personalised approach that works for you.

Protect and develop your business with 24/7 support, constant monitoring and a dedicated, experienced account management team. Enjoy the reassurance that whether it is a peak period of traffic or business as usual your eCommerce site is ready to maximise returns.

Do you want to achieve even better sales results? Improve your customer service? Be confident about payment security? Our flexible hybris expertise can help:

  • Customer engagement – let us help you better understand your business process to optimise basket size, reduce basket abandonment and ensure customers have the best experience.
  • Development – we can help you keep your Commerce platform relevant and current without disrupting consumer experience, whether you need to replatform to hybris or manage ongoing hybris roadmap enhancements.
  • Support – our teams are dedicated to hybris and to you alone. Available 24/7, 365 days a year they will work with you to resolve any issues and ensure you don’t lose a moment’s trading time.
  • Hosting – much more than making your website available at all times (important though that is), our hosting option is about reliability and performance and optimising the very best of customer experiences from your hybris platform.

Whether it is development, hosting, support or hyrbis back office business process improvements, we make your hybris commerce our responsibility.

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