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SAP Hybris in the News

Hybris in the News 2018
March 30

TechRepublic: How big data can break down silos and inspire collaboration within your company

March 19

DMN: The Machine Knows When You Want to Buy

March 11

ZDNet: How to fix your brand experience from the outside in

March 11

Target Marketing Magazine: Creating a Gold Standard of Customer Service

March 1
RetailDIVE: Kohl's Inks Deal With Aldi to Pilot Grocery Test
February 26

Media Post Communications: Going for Service Gold

February 23

Footwear News: Voice Activated Shopping will dramatically change the retail business

February 22

Media Post Communications: SAP Offers Three New GDPR Compliance Tools

February 22

MarTech Series: SAP Unveils GDPR-Centric Solutions to Help Companies Protect Customer Data

February 21

Destination CRM: SAP's Gigya Launches GDPR Solutions

February 14

The Washington Post: Hoping for Better Customer Service Travelers Turn to Facebook Messenger

February 9

Biz Report: More Cybercrime, more consumers wanting protection

February 7

Footwear News: Retail’s ‘New Normal’ May Shift Technology Strategies in 2018

January 30

Diginomica: My NRF2018 retail demo awards roundup – from annoyingly smart fridges to self-powered pop-up shops

January 29

Internet Retailer: How brands handle personal data can make or break customer relationships

January 23

MarTech Series: TechBytes with Johann Wrede, Global VP, Strategic Marketing, SAP Hybris

January 23

MarTech Series: SAP Survey: US Consumers Want Better Service and More Transparency in Data Collection

January 23

Chain Store Age: Study: E-retailers that overstep ‘data boundaries’ drive away customers

January 19

Retail Dive: Starbucks launches cashless store pilot

January 18

MultiChannel Merchant: Breach of Data Trust and Slow Service Turn Away U.S. Consumers

January 18

MarTech Today: Nearly 80% of consumers would end brand relationship over unauthorized data usage

January 17

Media Post Communications: Private Lives: U.S. Consumers Less Likely Than Asians To Share Data

January 17

MarTech Series: Tech + Human: Marketing Navigation 101 to Delight The C.U.S.T.O.M.E.R. in 2018

January 16

CNBC: The future of tech and AI in retail

January 12

WWD: Voice-Activated Assistants: The Quiet Tool Set to Disrupt Retail

January 9

MarTech Advisor: SAP SE Appoints Alex Atzberger as President of SAP Hybris and Barry Padgett as President of SAP Ariba

January 8

DMN: The Monday Stack: New Leadership at SAP Hybris

Hybris in the News 2017
December 20

CMSWire: Who Owns the Digital Experience?

December 19

Inc - The 3 Barriers to Voice Commerce This Holiday Season

December 14

MarketingProfs: The Impact of In-Home AI-Powered Devices on Holiday Shopping

December 10

Retail Dive: More users might outsource holiday shopping to voice tech

December 08

Business Insider: Amazon Echo owners are making more voice purchases

November 30

DMN: 40Under40 2017: Gurdeep Dhillon, SAP Hybris

November 28

Forbes: 51 Artificial Intelligence (AI) Predictions for 2018

November 08

Marketing Charts: Here’s Why People Say They’d Break Up With Brands

November 01

DMNNews: SAP: A CMO With a Purpose

October 27

MediaPost: Suspicious Minds - U.S. Consumers Less Likely To Share Email Addresses

October 26

MarketingProfs: The Personal Information Consumers Will Share With Brands

October 26

Inc.: You Don't Know What GDPR Is, And That's A Growing Problem For You in 2018

October 24

eWEEK: Google Cloud Boasts New Features to Protect Companies' Sensitive Data

October 24

Website Magazine: GDPR, Galaxy, Gigya & Great Expectations for AI [a Rundown of SAP Hybris Summit]

October 23

DMN: The Monday Stack: More Triggers, More Insights, More Real-Time Reporting

October 20

Martech Today: SAP Hybris adds facial recognition, Internet of Things-triggered campaigns and attribution

October 20

eWEEK: SAP Hybris Marketing Cloud Brings Facial Recognition AI to Retailing

October 19

DMN: SAP Hybris: Finally a Marketing Cloud

October 19

Target Marketing: How Brands Can Keep Consumers From Swiping Left

October 18

CMS WiRE: Show and Tell at SAP Hybris Live

October 16

Destination CRM: SAP, with IBM, Announces Enhanced Hybris Commerce for Telecom and Media Companies

October 10

D Retail Dive: Gap launches subscription boxes for baby clothes

October 10

diginomica: “Customer experience is only as good as your weakest link” – talking retail with SAP Hybris

October 03

DMN: SAP's Acquisition of Gigya

September 26

Martech Today: How SAP’s purchase of Gigya could change the identity management landscape

September 21

Total Retail: Embracing the Digital Consumer: How Retailers Can Meet the Needs of Connected Customers

September 20

Travel Daily News: SAP helps customers fly to new heights with modern airline retailing

September 20

Explained: Forrester's Wave for Midmarket B2B Commerce Suites

September 13

Data Informed: How Businesses Can Use Machine Learning to Improve Customer Engagement

August 24

CMSWire: How Pop-Up Events Bring Online Businesses Face-to-Face With Customers

August 9

The Huffington Post: 3 Ways Your Mobile Site Can Help Your Brick and Mortar

August 2
FierceRetail: Subscription model driving the age of experience
August 1

Forbes: Let Siri Do The Selling While People Manage Change

July 26

DMN: Why is Omnichannel Still a Question?

July 19

Chain Store Age: Fast response times critical to customer experience and brand loyalty

July 6

Biz Report: Why machine learning automation is crucial for brands

July 6

Website Magazine: Can Retailers Survive Amazon's Entrance Into Subscription Fashion?

June 1
Website Magazine: Prove Content Marketing's ROI with These Seven Solutions
May 20

Busting the Omnichannel podcast: SAPPHIRE NOW 2017 in review - disruption and being disrupted edition

May 19

Constellation Research: Event Report - SAP Sapphire 2017 - All in on Leonardo, but wait there is more...

May 19

BizReport: Top 3 tips for cross-channel personalization

May 17

DestinationCRM: SAP SAPPHIRE Now, Day 1: SAP Introduces Leonardo, a “System for Digital Innovation”

May 16

CMS Wire: Gartner Picks 6 Leaders in a Crowded Digital Commerce MQ

May 1

CustomerThink: SAP CRM and SAP JAM – Good News from CRM evolution

May 1

DM News: The Monday Stack-SAP Rises

Apri 26

Destination CRM: CRM Evolution 2017, Day 2: Artificial Intelligence Will Drive Customer Engagement

April 25

Sky News Business: Stuart O'Neill, SAP Hybris ANZ, on the Launch of Amazon in Australia

April 24

Inside Retail (Hong Kong): Simon Mainwaring challenges brands, retailers: Why do you exist?

April 20

CMS Wire: Gartner Names 7 Multichannel Campaign Management Leaders

April 10

Computer Business Review: Chatbots: Should Your Business Talk to a Robot?

April 3

Website Magazine: User Experience Roundtable

April 2017

CIO Review: The Rise of the Machine: AI Will Change CRM and How You Engage Your Customers Forever

March 29

Total Retail: How to Overcome Data Gaps That Compromise the Customer Experience

March 29

CMS Wire: SAP Hybris, Intershop, Insite Software Lead Forrester’s B2B Commerce Wave

March 24

Inside Retail: Is Amazon Really the Enemy for Aussie Retailers?

March 22

DM News: Rebuilding a Technology Stack One Step at a Time

March 22

DBTA Online: InsideView Boosts Its Integration with SAP Hybris Cloud Solutions

March 20

Chain Store Age: Sunglasses Retailer Ups the Ante on Digital Commerce

March 20

CMS Connected: Explained: SAP Hybris Revenue Cloud & Microservices

March 14

ExchangeWire: Advertising Models Must Evolve to Better Support APAC Marketers

March 14

inside SAP: SAP Hybris goes beyond quote-to-cash with new solution

March 14

Diginomica: SAP Hybris and the push towards enterprise microservices – an analysis

March 13

Website Magazine: This Too Shall PaaS? The Ins & Outs of Your Product as a Service.

March 10

Cloud Pro: SAP focuses on personalisation with Hybris Revenue Cloud

March 9

DM News: SAP Hosts First Digital Summit, Announces Extension of Customer Engagement Portfolio

March 8

CMS Wire: Will SAP Hybris Revenue Cloud Change the Way You Sell Products?

March 8

Computer Weekly:Driving change is key barrier in APAC digital transformation

March 7

DIGITAL COMMERCE 360: SAP Extends Customer Engagement Portfolio with New Solution

March 7

Search CRM: Economy Drives New CRM Opportunities; Businesses Struggle to Use Them

January 18
MarTech Advisor: Disruptors in 2017: What's on the Horizon for Marketing Technology
January 17
Marketing-interactive: Chinese Customers Set the Pace for Global E-Commerce – Can You Keep Up?
January 17
Forbes: SAP Hybris CMO on Why HBO's Westworld Foreshadows the Future of Marketing
January 10
CMS Wire: What's the Next Step in the Evolution of AI?
January 9
SearchSAP/TechTarget: Abakus Acquisition Beefs Up SAP Hybris Marketing Portfolio
January 2017
SearchSAP/TechTarget: How Can SAP Hybris Help the Utilities Industry?
Hybris in the News 2016
December 28
Digital News Asia: Why Christmas e-shopping sucks for Singaporean customers
December 19
ZDNet: The SAP platform and digital transformation
December 16
Inside SAP: SAP adds marketing optimisation capability with Abakus acquisition
December 14
CMS Wire: SAP Acquires Abakus to Boost Hybris Chops
December 9
Data Informed: Overcoming the Challenge of Customer Data Silos
December 9
Diginomica: The CMO’s road from brand ambassador to customer champion
December 6
MediaPost: Is Your Loyalty Program Destroying Your Brand’s Value?
December 2
US News & World Report: What Millennials Want From a Bank
November 30
DM News: Are the Marketing Clouds Rolling Away?
November 30
IT-Online: SAP Africa showcases Hybris solutions
November 27 SAP Takes Aussie Platform Offshore
November 24
DataCenterNews Asia: SAP Hybris launches new Sydney data center for Asia Pacific Japan
November 24
Inside SAP: SAP launches new Hybris citizen engagement accelerator; opens Sydney data centre
November 24
Internetworld: Microservices: Shops from building blocks
November 23
Computer Business Review: SAP turns to IoT to transform process automation
November 23
ExecutiveBiz: SAP Unveils Citizen Engagement Platform for Govt Organizations
November 23
IT Business: Vancouver Canucks Uses SAP Hybris to Get Personal with Fans
November 22
CRN Australia: SAP announces Sydney data centre for Hybris and builds citizen services platform with UXC Oxygen
November 22
ARN: UXC Oxygen hooks up with SAP for public sector Hybris
November 18
CAJ News Africa: SAP Hybris increases adaptation to Digital Economy
November 17

BetaKit: Canucks Partner with SAP to Create Engaging Fan Experiences Using Social Media

November 17

Diginomica: easyJet – the airline that wants to be a digital company

November 10

Busting the Omnichannel - Enterprise Hacks and Chats: The SAP TechEd Review - Cloud and Devops with Dick Hirsch 

November 10
SAP TechEd: SAP Hybris as a Service (YaaS) Makes a Splash at SAP TechEd 2016
November 8

MarTech Advisor: SAP Hybris Announces its Microservices Platform to Usher in the API Economy

November 7

ASUG News: SAP Looks to Broaden HANA Cloud Platform Audience Appeal Beyond Developers

November 2016

TechTarget/SearchCRM: SAP Hybris CRM gets a jolt from SAP HANA Cloud

October 24

ASUG News: SAP’s Microservices, YaaS and the Gradual Decomposition of Applications

October 20
Diginomica: Omni-channel lessons from Total Wine & More’s e-commerce project
October 20
Inside SAP: Travel industry gets accelerator for SAP Hybris Commerce
October 20
Which-50: SAP Pitches For Airlines And Travel Businesses With Hybris
October 19
Website Magazine: SAP Hybris, Hurricanes & Hype-Free
October 17
B2B E-Commerce World: Transforming business processes and mindsets
October 17
Website Magazine: Retail-Like Experiences for Air, Land & Sea
October 14
Diginomica: How TGI Fridays is using mobile commerce as a driver for digital transformation
October 14
CMS Wire: SAP Hybris Americas Summit: Lessons Learned
October 14
AdExchanger: SAP – If You Acquire Just To Fill A Tech Gap, You Become A Commodity
October 14

ASUG News: Think Differently About Customer Engagement

October 13
Website Magazine: DOT Project Collects, Leverages Behavior Data for Revenue Growth
October 13
MarTech Advisor: SAP Hybris Commerce Introduces New Feature for the Travel Industry
October 13
DM News: Bringing the Retail Experience to Travel
October 13
Enterprise Innovation: Why retailers must focus on customer experience, not sales
October 7
Inside SAP: SAP passes 1000 customers for C4C
October 4
InfotechLead: SAP bags 1000th customer for SAP Hybris Cloud for Customer
September 27
CustomerThink: How to move SAP and Customers Beyond CRM
September 21
AdExchanger: Retailers Push Investments In Augmented Reality, Even As Consumer Interest Dips
September 14 Jamie Anderson, CMO, SAP Hybris: Tips for CRM buyers
September 11 PointShop Hack Uses AR to Aid Gadget Buying
September 11 Disrupt Hackathon Winner
August 25

ASUG News: Purchasing Power Gets Closer to Customers with SAP Hybris Commerce

August 24
South China Morning Post: Alibaba expands cloud services with online SAP software
August 8
eMarketer: B2B Ecommerce Market Is Still Maturing
August 4
Inside SAP Asia: SAP Hybris chooses Sydney for third data centre
August 2
The Australian: SAP Hybris chooses Sydney for third global data centre
August 2016
Shopper Marketing Magazine: Understanding and Organizing Around Anywhere Commerce
July 15

ASUG News: ASUG Briefing: New SAP Hybris Software Aims to Address Issue of Pre-Sales Support, Service

July 15

InsideSAP (Australia): Personalised shopping made simpler with new

July 13

Baseline: Global Web Shop Enhances the Customer Experience

July 12

E-Content: New SAP Hybris Commerce Solution Released

July 8

iCrunch Data News: Operational Data Gaps and the Customer Experience

July 8

DestinationCRM: SAP Releases New Version of Hybris Commerce

July 7

B2B E-Commerce World: SAP Hybris introduces new B2B software with more personalization features

July 2

CMO Innovation: Report: Customers want faster, more consistent experiences

June 30 (Australia): Report: Organisational silos and culture inhibiting data-driven marketing

June 29

Smart Customer Service: SAP Launches SAP Hybris Service Engagement Center

June 29

BizCommunity (South Africa): Report: Creating a valued contextual experience

June 28

Marketing Dive: Study: Data integration challenges obstruct holistic view of the customer journey

June 28

Internet Retailing (Australia): Delighted customers share more data: SAP

June 22

TechTarget: Qiagen uses SAP Hybris to fuel digital business transformation

May 26

ASUG News: SAP Leadership Interviews: Bernd Leukert on Modularization and Microservices

May 26

And Vjiay Says: Sapphire now 2016 – an event report

May 20

Tech blogger Jon Reed: Aldo goes all in with S/4 HANA and hybris

May 17

Fierce Retail: Aldo to revamp digital

May 10 How shoe retailer Aldo digitized its retail efforts with SAP Hybris

May 9

Digital News Asia: Forget big data, small data is where the action is

May 6

Inside SAP (Australia): ALDO Group lifts sales by 20 per cent with SAP Hybris implementation

May 6

Vamp Footwear (blog): Aldo Plans Major Overhaul of E-Commerce Business Ahead of Global Expansion

May 4

Chain Store Age: Specialty retailer steps up customer experience to support growth

May 4 (India): How SAP Overhauled ALDO Group’s IT Infrastructure

May 2016

STORES Magazine: Commercial success: Maui Jim’s business-to-business future looks bright

April 26 (Australia): Marketing Is That Broken It Doesn’t Deserve To Be Called Marketing: SVP SAP Hybris

April 19

Campaign Asia (Singapore): Going dark: Less data, more decisions

April 11

Progressive Grocer: Avoid Mistakes When Connecting Digitally with Shoppers

April 11

Business News Daily: 4 Recurring Revenue Models to Grow Your E-Commerce Business

April 6

DestinationCRM: SAP Data Maintenance and SAP Hybris Commerce Offer New Integration

April 4

Constellation Research: SAP HYBRIS -Commerce, IOT, CRM Event 2016

April 2016
CIO Review: Technology is Changing the Game and Customers are Changing the Rules – Why You Need to Think Beyond CRM
March 29

Chain Store Age: Survey: Online grocery shopping grows in certain directions

March 28

Computerworld: A discussion on privacy and personalization

March 16

Sydney Morning Herald: 'Want it now' shoppers put Aussie retailers under pressure

March 11

InsideSAP (Australia): SAP reselling Hybris Digital Documents unified platform by OpenText

March 8

AdvertisingAge: Want Loyal Customers? It's Time to Fix Your Loyalty Programs

March 8

China News Service: Internet innovation set to drive China’s growth

March 4

TEC: SAP Hybris Summit – All About Context-appropriate Customer Engagement

February 25

ComputerWorld: SAP Hybris rolls out its modular microservices marketplace. Is this a better approach to building an ecosystem?

February 22

PAC: Hybris to push SAP into the post-CRM era

February 17

Digital Clarity Group: Will SAP Hybris’ partner ecosystem support its shift into holistic Customer Experience Management?

February 17

Loyalty 360: Forrester Shows Marketers Still Lag with Customer Technology

February 17
Diginomica: Cloud platform wars – SAP Hybris Chief makes the case for YaaS
February 2016

LoginRadius: Importance of Personalisation for businesses

February 2016

Software Magazine: The Customer Has Spoken. What Are You Doing About It?

January 12

Digital News Asia: ‘Smart home commerce’ the next frontier

January 7

Bulldog Reporter: Omnichannel Obstacles: Seamless Cross-Channel Experience is Critical to Fueling B2B Customer Engagement, Study Finds

January 5

Performance In: Infographic: The Justification for Toning Down Offers and Promotions

January 4

Marketing Profs: Are Marketers Succeeding With Personalization?

January 4

Marketing Dive: 10 digital marketing trends to watch in 2016 and beyond