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Build a better customer journey for the digital traveller

The travel and leisure business continues its rapid transition into a world in which the traveller is more digitally connected and socially active than ever before. Before making a purchase, travellers conduct extensive research, compare prices and look to their peers for insight.

In order to maximise retail revenue and satisfy these consumers, SAP Hybris enables travel providers to create consistently great experiences by engaging them through contextual and relevant offers across all devices and channels. By making planning and travelling an easier and more personalised experience, you create happier and more loyal customers.

To learn more about how technology and digitalisation is changing the airline industry, read the T2RL report, Revenue Through Retailing in the Airline Industry.

Best Practices: Revenue Through Retailing in the Airline Industry
Note: This report is available for free, only for a limited time.

The evolution of the travel industry

The digital economy will continue to transform the airline and travel industry. SAP Hybris can help travel companies like yours do the following:

Find new revenue and profit sources by providing innovative products and services.

Drive relevant, contextual experiences across all of your customer touch points in real time.

Use robust offer management capabilities with a proven and fully integrated solution suite for customer engagement and commerce.

Fly higher and happier
with SAP

The simplification, innovation and acceleration that comes with using an end-to-end solution can help you deliver superior travel service. To learn more about how we can help your company build a future-focused flying experience, download our white paper, Airlines in a Digital World.

Customer Interview: P&O Ferries

Chris Cook, CIO of P&O Ferries in the UK, discusses why SAP Hybris Commerce was the right best-of-breed solution to update their legacy commerce systems, for both B2C
and B2B.


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