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SAP Customer Experience Application Lifecycle Framework (ALF) for Commerce

Recommended practices to simplify and reduce the time and cost for successful SAP Commerce solutions.
Hybris Application Lifecycle Framework (yALF) for Commerce

SAP Customer Experience Application Lifecycle Framework (ALF) for Commerce is a holistic collection of frameworks and recommended practices for SAP Commerce, covering the whole lifecycle of a SAP Commerce application and solution. It is developed by our specialist SAP Customer Experience Expert Services teams, based on our many years of experience and know-how from deep involvement in a huge variety of SAP Commerce projects – across the world, across multiple business domains, from the very first Hybris implementation in 1997.

Our cross-functional experts have knowledge that spans all disciplines at every stage of our solution’s lifecycle: from the moment a customer chooses SAP Commerce, through initial implementation and go-live, into the ongoing live-service operations and evolution of the solution.

With SAP Customer Experience Application Lifecycle Framework (ALF) for Commerce, we are taking all that experience, knowledge, and know-how and wrapping it up in a framework structure to share with our customers, partners and internal teams – for free – to ensure customer success.

This framework is available and accessible to anyone with a Hybris Wiki account (so all customers, partners and our internal teams).


Provides the following recommended practices and frameworks.
It offers guidance to anyone and everyone involved with SAP Commerce, at any point in the solution’s lifecycle:.
  • Project delivery frameworks
    Project delivery frameworks. Practices for implementation projects, with particular focus on Agile project delivery
  • Architecture & development practices
    Architecture & development practices. Performance, scalability, caching, coding standards, tooling, non-functional requirements, etc.
  • Business requirements practices
    Business requirements practices. Product, pricing, stock, storefronts, SEO, etc.
  • Quality management practices
    Quality management practices. Traceability, test automation, acceptance testing, security testing, etc.
  • Project management practices
    Project management practices. Distributed teams, dependency management, charters, etc.
  • Application management practices
    Application management practices. Deployments, transition planning, issue management, etc.
  • Expert services
    Expert services. Range of quality assurance and other services to support successful implementations