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SAP Customer Experience LIVE

Plan for the future and connect with purpose at the CRM event of the year
October 10-11, 2018 – Barcelona, Spain

 

Press Announcements

June 5

SAP Announces New Suite of Solutions to Modernize CRM and a New Data Management Suite

May 16

SAP and PROS Team Up to Provide One-Stop Commerce and Merchandising Solution for Airlines

May 14

SAP® Customer Data Cloud Brings Trust to Personalized Marketing Campaigns

May 7

Global SAP Survey Reveals How Public Organizations Can Connect Better to Citizens

May 4

Organizations Select Marketing Cloud Solution from SAP to Connect with Customers and Deliver Personalized Experiences

April 25

Utilities Providers Select SAP® Software to Drive Convenience and Personalization for Customers

April 5

SAP Completes Acquisition of Callidus Software Inc.

March 1

SAP Hybris and Gigya Consumer Insights and GDPR Readiness Tour to Address the Compliance-Trust Gap

February 21

SAP、GDPR準拠に対応した新ソリューションを発表。企業の顧客データ保護と顧客との信頼性構築を推進

January 30

SAP to Acquire Callidus Software Inc., Will Offer Comprehensive “Front Office” Suite

SAP Customer Experience in the News

October 24

eWEEK: Google Cloud Boasts New Features to Protect Companies' Sensitive Data

October 24

Website Magazine: GDPR, Galaxy, Gigya & Great Expectations for AI [a Rundown of SAP Hybris Summit]

October 23

DMN: The Monday Stack: More Triggers, More Insights, More Real-Time Reporting

October 20

Martech Today: SAP Hybris adds facial recognition, Internet of Things-triggered campaigns and attribution

October 20

eWEEK: SAP Hybris Marketing Cloud Brings Facial Recognition AI to Retailing

October 19

DMN: SAP Hybris: Finally a Marketing Cloud

SAP Customer Experience Brand Journalism

September 12

The Behavioral Psychology Of In-Store And Online Shoppers

August 1

Let Siri Do The Selling While People Manage Change

July 21

Welcome to Phygital: Online Shopping with that In-Store Feel

July 13

New Research Finds Customer Experience At The Heart Of Digital Transformation

April 7

Facebook And Uber Reveal Secrets Of Digital Disruption

SAP Customer Experience launches 20th Anniversary Podcast Series

Celebrating 20 years of innovation, we’ve launched the SAP CX Show Podcasts – the series that breaks down the commerce industry with humor and candor.

Press and Analysts Contacts

The global SAP Customer Experience communications team encourages journalists, industry analysts, bloggers, and business influencers to connect with us for more information or to schedule a briefing.

Research and Reports

SAP Hybris: Rated as a Leader by Forrester for B2B Commerce

SAP Hybris has been recognized as a leader in The Forrester Wave™: B2B Commerce Suites, Q1 2017 report. Forrester evaluated the 11 most significant B2B commerce suite providers. According to the report, “SAP Hybris continues to be a favorite because of its stability, large global implementation partner network, and vertical industry solution focus.” The report also notes that “SAP Hybris is a best fit for companies looking for an industrial strength, reliable, and fully-functional commerce platform that is in wide use across several industry verticals.”

Deliver great omnichannel commerce customer experience and drive growth with SAP Hybris. For more details on the Wave evaluation, please download the complimentary copy of the report.

SAP Hybris: Rated as a Leader by Forrester for B2C Commerce

SAP Hybris has been recognized as a leader in The Forrester Wave™: B2C Commerce Suites, Q1 2017 report. Forrester evaluated the 13 most significant B2C commerce suite providers. According to the report, "SAP Hybris continues to be a favorite because of its stability, large global implementation partner network, and vertical industry solution focus." The report also notes that "SAP Hybris is a best fit for companies looking for an industrial strength, reliable, and fully-functional commerce platform that is in wide use across several industry verticals."

Deliver great contextual customer experience and win with SAP Hybris. For more details on the Wave evaluation, please download the complimentary copy of the report.

Who we are

It all started in the back room of two student apartments in Munich in 1997. It's been a great journey, and now we've become market leaders in the software and solutions we provide.

SAP Customer Experience FAQ

Find out more about SAP Customer Experience, your partner in digital transformation.

Recommended Read: The Future of Customer Engagement and Commerce Blog

Stay updated with the most relevant and timely information and analysis on commerce topics, both consumer-facing and business-to-business.

*The ROI Estimator tool is based on a series of 2017 commissioned Total Economic Impact™ studies conducted by Forrester Consulting on behalf of SAP Hybris.