|Extent of activity:||Regional|
In a nutshell:
Our services portfolio includeds:
- Application Management
- Business Analytics and Services
- Business Assurance and Testing Services
- Business Services (BPO)
- Engineering and R&D Services
- Gen 2.0
- IT Infrastructure Management Services
- System Integration which we offer across number of indstries (e.g. Aerospace & Defense, Automotive, Consumer Electronics, Energy and Utilities, Financial Services, Government, Independent Software Vendors, Industrial Manufacturing, Life Sciences and Healthcare, …)
HCL works with leading platform partners to provide comprehensive e-commerce and omni-channel solutions tailored to our clients’ needs. We regularly invest in partner solutions and technologies to accelerate time to market for our customers' omni-channel transformation journey. Through our technology agnostic approach, we work independently with our customers to choose the most effective partner and platform to meet your unique business needs.
HCL provides omni-channel B2C and B2B commerce solutions that help reduce the cost of doing business, improve customer engagement and expand your global presence. We offer a full complement of e-commerce solutions and capabilities that enable businesses to integrate cross-channel interactions, predict trends using advanced analytics and adapt in real time to customers wherever and however they engage. Leveraging pre-built accelerators, HCL can speed deployment of customizable solutions on a global scale. Our solutions allow businesses to integrate and synchronize all channels on a single platform and draw on rich data from these channels to increase conversions and loyalty through a variety of touch points. HCL’s e-commerce solutions are available as software-as-a-service (SaaS), managed hosted or on-site solutions.
The HCL solution set includes the following business processes and applications:
- Omni-channel Customer Experience Maturity Assessment
- Greenfield implementations
- Platform transformation
- Platform co-sourcing
- Omni-channel integration
- Omni-channel testing
As an SAP global service partner as well as an SAP hybris Global Silver partner, HCL provides unique business solutions tailored to meet your individual e-commerce requirements. Our broad capabilities and deep expertise on SAP platforms and applications help reduce project costs and minimize risks. We provide a full suite of digital commerce capabilities providing our clients with the tools and resourcing needed to take advantage of the benefits provided by the SAP ecosystem.