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White paper

How chatbots can improve the customer journey

The report debates on the fact that the customer journey is more complex now than ever. Consumers move fluidly between channels and devise, online and offline. Engaging with them in the right time and the right way is no small feat. Read this report and get an understanding of how chatbots can improve the customer journey through a combination of machine learning and intelligence.
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Sono disponibili le seguenti versioni in lingua
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