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White paper

Boost customer experiences by combining self service and agent-assisted service

This whitepaper looks at the customer journey and examines how self-service and communities are (or aren’t) working effectively. It also highlights how companies can improve customer satisfaction embedding real time communications into self-service scenarios.
Questa risorsa non è disponibile in lingua Italiana.

Sono disponibili le seguenti versioni in lingua
Sono disponibili le seguenti versioni in lingua
English