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SAP Commerce Cloud Integration

Provide A Truly Holistic Customer Experience With Seamless Integration

Customer experience excellence is the focus of all businesses today. Therefore, along with having the best-available systems and solutions, they must be tightly connected to provide a truly holistic customer experience throughout the customer engagement lifecycle.

Only when applications and systems are deeply integrated can they provide a single unified view of the customer to engage them consistently on every engagement. Shopping and customer interaction is now more frequently done online and customers expect a level of personalization and service with a seamless experience on every channel from anywhere anytime.

Integration: A Key Enabler For The Digital Transformation Of Your Organization

If you want to benefit from the unprecedented opportunity for growth you need to have a commerce solution that seamlessly integrates with all the complementary solutions in your landscape, and business processes. This will help you transform your relationship with customers and take your business to the next level of your digital transformation journey. SAP Commerce solution and its integration package supports you with that.

Why Integration Is Important

Create a single unified view of the customer to provide the best digital commerce experiences across the complete value-chain

Enables an experience-driven commerce strategy with accurate and consistent master data at the core

Opens-up new opportunities for growth

Safeguards and accelerates your integration projects with out-of-the box integration content

Unlocks efficiencies and reduces total cost of ownership

Increases time-to-value

Integration Principles

SAP integration strategy is based on an integration via public, fully documented application programming interfaces (APIs), and leveraging the SAP Cloud Platform Integration for process integration (CPI), for application-to-application integration and for Master Data synchronization.