Offering a great product at a great price isn’t enough to attain e-commerce success.
In fact, by 2020, customer experience will be the key factor when it comes to purchasing decisions, overtaking price and product*. That means you need to pick the right e-commerce platform to make every step of the online purchasing journey rewarding for the customer, and ultimately, you.
Take our free e-commerce Master Class to learn how to make the best and most informed decisions when selecting an e-commerce platform for your business. Covering everything from baseline capabilities to the finer points of customization; from potential pitfalls to real-life success stories, this class guides you along a journey to e-commerce success.
Learn more about choosing the right commerce cloud platform by registering for our free Virtual Master Class!
*Walker Info, Customers 2020 Study
Meet the speakers
Senior Product Owner eCommerce Delivery
Roy Egas brings over 19 years of eCommerce experience across industries including 10 years with Office Depot in Europe. He has worked on regional implementation projects in roles ranging from system administrator, project management, and product owner. He is currently in charge of strategy development and product roadmap for all European eCommerce websites to maximise revenue, profits and improve customer experiences.
Hansen Lieu O’Brien
Senior Director, Solution Marketing, Commerce
SAP Customer Experience
Hansen has over 24 years of experiences in the software industry working with organisations to help them gain competitive advantage. In his current role, Hansen is responsible for position and messaging, thought leadership, go-to-market strategy and execution on the topic of Commerce.