Skip to contentSkip to navigation menu
Livre blanc

Exploring the business impact of service on customer engagement

This whitepaper, led by Aberdeen, shows how companies achieving service excellence also gain higher ratings in customer satisfaction, NPS and customer retention. The paper also investigates two key strategies in achieving service excellence: building a unified view of customer data and providing employees an easy access to the relevant insights.
Cette documentation n’est pas disponible en Français.

Egalement disponible en :
Egalement disponible en :
English