SAP Hybris Cloud for Customer facilitates collaboration for better service and sales engagements
Summit Electric is an independent, privately held electrical distributor with 28 service centers across the US. Moving to the cloud was imperative for Summit Electric’s sales team. Replacing their on premise system with state of the art cloud technology has provided a mobile platform for the field, a 360 degree view of the customer and instant insight into customer information. The sales and billing teams can now collaboratively communicate and work together to better service customers as well as prepare for enhanced sales engagements.