Build a high level of engagement between leaders, users, and your community.
We’ve covered the people and process elements in the first part of this two-part series on how to implement commerce solutions successfully. Now comes the not-so-straightforward element in your implementation project: building a high level of engagement between leaders, users, and your wider community. The key here lies in effective communication – easier said than done though.
In this episode, we will share best practices on how to communicate effectively with the members of your organisation to achieve great engagement and build an on-going dynamic community to ensure continuous learning. And most importantly, how you can communicate to keep driving a healthy
cycle of innovation in your organisation.
Join us in this virtual master class episode and plan for a successful commerce solutions implementation!
Meet the speaker
Jip Ten Bosch
Director of Expert Services in Australia & New Zealand
SAP Customer Experience
Jip is the director of Expert Services in Australia & New Zealand. Before joining SAP Customer Experience 2 years ago, he was working at US based Grainger in Europe and responsible for corporate marketing and eCommerce, leading the implementation of a hybris platform in 14 countries, 11 languages and 7 currencies.