Transform the B2B Wholesale Customer Experience with SAP Customer Experience
For decades, wholesale distributors thrived on strong, existing relationships.Today, breaking down bulk deliveries isn’t enough to keep those customers engaged. It’s time to become a connected distributor, one that understands how and when today’s digitally connected B2B customers want to engage.
Organizations of every size need to transform in order keep up with the pace of change. SAP Customer Experience solutions for distributors help you build on your best practices to modernize the customer journey.
Today’s economy is far more sophisticated and agile than in previous decades. In the B2B and B2C worlds, the primary point of focus is the individual customer. The chief catalyst is data, and the medium that brings it all together is the Internet.
Competitive digital markets demand excellence. SAP can help Wholesale Distributors create world-class customer experiences.