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Achieve seamless, end-to-end
customer experiences

Your SAP Cloud for Customer solutions can help you deliver personalized omni-channel service and optimal sales performance through real-time insights. Drive a greater ROI for your sales and service solutions by working with the SAP Customer Experience Expert Services team.

Our experts can help you achieve your business goals more efficiently and effectively, so you benefit from a faster time-to-market, increased project quality and lower risk. Our methodology includes a wide range of services for every phase of your project. Learn how to best empower your sales and service teams to deliver the customer experiences that will set you apart.

Our services help customers throughout their project lifecycle, even after go-live.

Services Portfolio: Overview of SAP Cloud for Customer services

Discover how our services can help you address complex solution-related questions and enforce best practices within your own project.

SAP Customer Experience Expert Services Offering for SAP Cloud for Customer

Choose quality first

Our quality-focused services provide reviews of functional design, extensibility, integration and performance to minimize your implementation risk and boost project quality. Benefit from an in-depth review of your plans in specific, highly complex technical areas of your project so you can apply relevant best practices and resolve complexities on your journey.

Be empowered

Our services cover critical topics such as solution architecture, integration and data migration, as well as solution-specific best practices around access control, analytics and tenant landscape. Our experts will advise you on key aspects of your project in tailored workshops and services. Learn from our experience and empower your team to address complex solution-specific topics.

Support from start to finish

Accelerate knowledge and skills transfer to your own team. Our experts will help you implement solutions that are manageable, supportable, scalable and optimized. Rely on the dedicated support of our highly experienced professionals throughout your entire project implementation and operation.

SAP Customer Experience Expert Services helped us solve key challenges in areas of integration and analytics. We implemented the suggested solution to our end-users’ maximum satisfaction.

Arno Tittes Head of IT Product Management, Festo

For more information about SAP Customer Experience Expert Services, contact us at sapcx-expertservices@sap.com.