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Introducing CX Works

Complete source of field-tested, SAP-verified expertise – all in one intuitive Web portal. Carefully curated content provides all of the information you need to succeed with SAP C/4HANA Suite.

SAP Customer Experience Expert Services

Make the most of your solution

Get the best results from your SAP Customer Experience solution, work with our experts and make the most out of your investment. The SAP Customer Experience Expert Services team helps you achieve a faster time-to-market, increased project quality and a better ROI. We offer expert services for your investments in SAP Commerce Cloud and SAP Commerce solutions, SAP Marketing Cloud, SAP Sales Cloud and SAP Service Cloud. We help you develop the best implementation strategy, working closely with product development, SAP implementation teams and our experienced partner ecosystem, so your project runs faster and smoother.

Services for SAP Commerce Cloud and SAP Commerce solutions

Leverage best-in-class services for new and existing SAP customers, including optimization, expert guidance, review and validation, upgrade and more. Improve project quality, increase innovation and achieve a faster time-to-market with our solution expertise.

Services for SAP Cloud for Customer

With our holistic portfolio of project-focused services for SAP Cloud for Customer, you can choose from a variety of services depending on your project landscape and business needs. You’ll benefit from our guidance throughout your project lifecycle and maximize its success.

Services for SAP Marketing Cloud

Make the most of your SAP Marketing Cloud solution to better reach your audience, increase conversions and run your marketing operations successfully. Consult with our experts and learn from their experience.

SAP Customer Experience Consulting

SAP Customer Experience Consulting enables business decision makers to maximize value realization from their digital commerce, sales and marketing strategy by solving strategic & operational challenges hampering their successful digital transformation.

Our partnership with SAP Customer Experience Expert Services has been critical to our success. They brought strategic insights and have been instrumental in driving and executing on our long-term digital strategy.

Jim Ferolo Vice President, Digital and Marketing Technology, Maui Jim Inc.

SAP Customer Experience Expert Services focus on maximizing value for our customers and driving quality on every implementation of our software.

We provide a range of services to customers, partners and other service teams to enable successful projects. Our flexible model of engagement focuses on key phases of your project. We bring our expertise to your project and collaborate with your partner or your in-house teams to help you realize the full potential of your solution.

If you have questions about SAP Customer Experience Expert Services or would like to learn more please contact

We turned to SAP Customer Experience Expert Services to make sure we make educated decisions, not blind guesses. Through them, we have an easy access to the SAP Customer Experience organization and their complete expertise in general.

Geert Chielens Head of Digital Delivery Central & Southern Europe, Ahold Delhaize Group speaking at SAP Hybris Live Global Summit, Barcelona 2017

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