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Get started with your SAP Cloud for Customer solution

Explore practical guides for SAP Cloud for Customer features, including both SAP Sales Cloud and SAP Service Cloud – from the user interface to powerful analytics.

For further information about our quarterly release cycle, service availability or cloud support visit the recently updated SAP Hybris Wiki product page.*

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Learn about our Cloud for Customer Solution

Learning Journeys

Discover the best key trainings and certifications to help you achieve your business’ sales and service goals. Visit our Learning Journeys to navigate standard SAP trainings and learn how to book the relevant courses for you.


Register for upcoming live webinars to get the most out of your sales and service solutions. We cover a variety of both business and technical topics, including software release information and technical deep dive sessions. Don’t worry if you miss a webinar, you can replay the recorded version any time.*


Stay up to date with all the latest SAP Cloud for Customer updates and industry developments. Subscribe to our newsletter and get the information delivered to your inbox. Plus, check out past customer newsletters here.*


SAP Cloud for Customer Community

Join experts from around the globe and share information with fellow customers, partners, developers, consultants and influencers.

Regional Customer Communities

The SAP Customer Experience User Community is an independent, regional forum for customers. Find a group in your region to connect with other SAP Customer Experience users and deep-dive into various areas with our experts.

Product Details

Product Documentation

Find information on SAP Cloud for Customer functionality and guides, plus product updates, troubleshooting, upgrade information and more.


See what innovations are planned for your SAP Customer Experience solutions. Check out the product roadmap to see what’s on the horizon for SAP Cloud for Customer, and look into the innovations impacting the business solutions from your industry.


Maximize the value of your SAP Cloud for Customer solution. Our Expert Services team can help you drive quality during all phases of your implementation, by assessing and focusing on the critical elements of your project based on your business needs.

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Use the SAP Support Portal to browse the knowledge base for practical user tips on things like reporting and resolving incidents, getting license keys and much more.