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Get started with your SAP Commerce Cloud

So you’ve bought an SAP Commerce solution. This enablement section provides you resources like training plans, webinars and customer communities all designed to help you navigate your new solution and get the most out of your investment.

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Learn about our Commerce Cloud Solution

Learning Journeys

Interested in SAP Commerce Cloud trainings and certifications? Use our visual Learning Journeys guide to help determine which courses make the most sense for you and develop your training plan.


Join SAP Customer Experience and industry experts for live webinars focusing on both technical and business topics. Engage and get your questions answered. You can also always browse our past webinars and watch the recordings at any time.*


Subscribe to get the latest the SAP Commerce Cloud news and updates delivered to you directly. You’ll be the first to hear about Commerce Cloud releases, plus learn about current trends and SAP Customer Experience Events. Check out our past customer newsletters here for a taste of what you'll be getting.*

How-To Videos

Are you an end-user that wants to know more about performing certain functions on SAP Commerce Cloud? Then check out our brand-new How-To Video Series covering these steps in the tools and cockpits available out-of-the-box!

Features & Configurations Videos

Interested in an overview of SAP Commerce Cloud ’s out-of-the-box features? Check out our brand new Features and Configurations video series here!

Community & Recommended Practices

Ask the Experts

Post questions and search for answers on a wide range of technical topics on SAP Commerce Cloud. Engage in discussion with SAP Commerce Cloud experts as well as other customers and partners.*

Regional Customer Communities

Join the SAP Customer Experience User Community in your region to gain access to a network of SAP Custpmer Experience customers and events. Community meetings are held worldwide, all year-round. Join your local peers and product experts to network and share knowledge.

Recommended Practices

The SAP CX Commerce Application Lifecycle Framework (ALF) offers a collection of frameworks and recommended practices for delivering successful projects. Use these recommendations from the start of your implementation until and after go-live, to increase time to value. .

Product Details

Product Documentation

The Help Portal provides detailed documentation on SAP Commerce Cloud releases as well as information on getting started with the setup and configuration of your SAP Commerce Cloud environment.*


Check out our product roadmap for updates on how SAP Commerce Cloud features and functions are expected to evolve over time. This helps to ensure that our products and solutions align with your technology adoption plans.*


Work with our Expert Services team on a range of programs and packages for SAP Commerce Cloud that help you manage every phase of your project, from planning to operation, to ensure high quality, low risk and best practices implementation.

*Access is granted with SAP Cloud Identity. For more information on this go to SAP Cloud Identity.


Use the SAP Support Portal to browse the knowledge base for practical user tips on things like reporting and resolving incidents, getting license keys and much more.