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Get started with your SAP Hybris Commerce Cloud solution

So you’ve bought an SAP Hybris Commerce solution. This enablement section provides you resources like training plans, webinars and customer communities all designed to help you navigate your new solution and get the most out of your investment.

For further information about our quarterly release cycle, service availability or cloud support visit the recently updated SAP Hybris Wiki product page.*

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Learn about our Commerce Cloud Solution

Learning Journeys

Interested in SAP Hybris Commerce trainings and certifications? Use our visual Learning Journeys guide to help determine which courses make the most sense for you and develop your training plan.


Join SAP Hybris and industry experts for live webinars focusing on both technical and business topics. Engage and get your questions answered. You can also always browse our past webinars and watch the recordings at any time.*


Subscribe to get the latest the SAP Hybris Commerce news and updates delivered to you directly. You’ll be the first to hear about SAP Hybris Commerce and SAP Hybris Commerce Cloud releases, plus learn about current trends and SAP Hybris happenings. Check out our past customer newsletters here for a taste of what you'll be getting.*

How-To Videos

Are you an end-user that wants to know more about performing certain functions on SAP Hybris Commerce? Then check out our brand-new How-To Video Series covering these steps in the tools and cockpits available out-of-the-box!

Community & Recommended Practices

Ask the Experts

Post questions and search for answers on a wide range of technical topics on SAP Hybris products. Engage in discussion with SAP Hybris Commerce experts as well as other customers and partners.*

Regional Customer Communities

Join the SAP Hybris Customer Community in your region to gain access to a network of SAP Hybris customers and events. Community meetings are held worldwide, all year-round. Join your local peers and SAP Hybris experts to network and share knowledge.

Recommended Practices

The SAP Hybris Application Lifecycle Framework (ALF) for Commerce offers a collection of frameworks and recommended practices for delivering successful projects. Use these recommendations from the start of your implementation until and after go-live, to increase time to value.

Product Details

Product Documentation

SAP Hybris Commerce Help provides detailed documentation on SAP Hybris Commerce releases as well as information on getting started with the setup and configuration of your SAP Hybris Commerce Cloud environment.*


Check out our product roadmap for updates on how SAP Hybris Commerce features and functions are expected to evolve over time. This helps to ensure that our products and solutions align with your technology adoption plans.*


Work with our Expert Services team on a range of programs and packages for SAP Hybris Commerce that help you manage every phase of your project, from planning to operation, to ensure high quality, low risk and best practices implementation.

*Access is granted with SAP Cloud Identity. For more information on this go to SAP Cloud Identity.


Use the SAP Support Portal to browse the knowledge base for practical user tips on things like reporting and resolving incidents, getting license keys and much more.