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SAP Customer Experience Enablement Portal

Discover hundreds of tutorials and demos to help you stay updated on SAP Customer Experience and the C/4HANA suite. With dedicated channels for each solution we cover the newest topics from commerce personalization, Context-Driven Services, marketing lead nurturing, GDPR compliance, solution integrations and product roadmaps.

All videos are complimentary and accessible for SAP customers or partners.

Start your SAP Customer Experience enablement journey

Dive into the SAP Customer Experience products with our extensive resources, tools, trainings and support.

Whether you’re an SAP Customer Experience customer, partner or collaborator, you’ll find plenty of useful information and easy access to a variety of assets and communities that can help you get up and running with your solution.

Bookmark this page for quick access to all our enablement resources to ensure that you get the most out of your software.

SAP Commerce Cloud

Learn how SAP Commerce Cloud can help you build a truly omnichannel business, deliver contextual customer experiences and unify customer processes. With resources like webinars, best practices and access to our team of experts, you can learn how to showcase your products and services with the state-of-the-art content management and create a personalized, relevant experience for your customers at every stage of their customer journey.

SAP Marketing Cloud

SAP Marketing Cloud unlocks deeper customer insight so you can understand real-time customer intent and interests and easily adapt to customer needs and market trends. Learn from both industry and product experts how to make the most of powerful marketing capabilities such as customer profiles and advanced analytics.

SAP Cloud for Customer

Deliver best-in-class sales and service support for your customers with SAP  Cloud for Customer, a well-integrated and highly customizable solution for all types of businesses. Navigate the various capabilities and use cases for both SAP Sales Cloud and SAP Service Cloud. Whether you’re looking for an advanced CRM solution or exceptional, multi-touch customer service, deliver an excellent customer experience at every point in the journey.

Don’t miss important SAP updates

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Join the SAP Customer Experience User Community

The SAP Customer Experience User Community is an independent, regional platform designed for SAP Customer Experience customers who want to network with experts from diverse companies and share knowledge, experiences and ideas about SAP Customer Experience products.

Network and exchange ideas with experts and peers from different companies, learn about future product directions from SAP Customer Experience and dig deeper into industry trends and related technologies that could impact your SAP Customer Experience solution.