Proactive Field Service
Field service technicians are often your only representatives who set foot on a customer site, so it's vital that the work they do and the information they communicate lives up to your brand promise.
SAP Service Cloud synchronizes front and back offices, brand expectations and real-life experiences. It helps organizations of all sizes in all industries to deliver world-class field service
SAP Service Cloud: The advantages for Field Service
Accelerate and optimize service execution by harmonizing front office engagements and back office processes.
Keep technicians connected and informed with consistent, online and offline mobile access.
Allow customers to manage and review their installed base and reach out for assistance when needed.
Boost service performance and meet customer expectations by leveraging crowdsourcing and creating an on-demand service network.
This workforce revolution is underway, and the best response to a growing demand for expert services is access to a crowd of talented individuals. Discover the implications of workforce 2.0.
Learn how SAP Service Cloud is bringing the next generation of field service to our customers
As demands for energy increase and natural resources deplete, digitization creates opportunities. At HOERBIGER, compression technology is used to maximize natural resource extraction. SAP Cloud for Customer, SAP Cloud Platform and SAP S/4HANA has enabled a 360-degree view of the customer to deliver a superior service.