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iQuest Group
Status: Silver
Extent of activity: Regional
Solutions: Marketing, Commerce
Certified professionals: 22
Region/Countries: APAC, EMEA,

Egypt, Romania

In a nutshell:

iQuest supports B2B and B2C companies aiming to become leading performers in their industries by building strong digital commerce capabilities. For more than 10 years iQuest has been driving long-term business value for leading companies in Telecom & Transportation. We leverage our expertise to help our clients reach greater customer engagement through personalisation and a powerful Omni-Channel presence. We do so through the delivery of advanced Customer Engagement, Marketing, Omni-Channel Commerce, and Self Care solutions, enabling our clients to benefit from a self-evolving digital DNA.

Company description:

iQuest is an independent, global IT services and solutions provider. For more than 17 years we have been delivering an extensive portfolio of customised software solutions, products and integration services to some of the largest businesses in the world in Telecom, Transportation, Life Sciences, Financial Services and Energy.

Founded in 1998, iQuest is headquartered in Frankfurt am Main, Germany and currently employs more than 650 people, distributed across delivery centers in Romania and local offices in Europe, Asia and the US. Our successful combination of technical expertise, service excellence and the growing international presence ensures a close relationship to our clients and partners, and is proof of our lasting stability.

iQuest provides a full range of software development services, integration services, and software products, all of which rely on the latest commerce, internet of things, big data, and analytics platforms. We offer both local and near-shore services through our Local Nearshore engagement model. This blends the benefits of nearshore software development with local availability and support, resulting in a flexible, agile, and scalable delivery approach.

Together with hybris SAP, iQuest delivers a complete range of solutions to clients in need of a modern, agile and secure commerce platform, by combining our expertise in multiplatform E2E delivery with hybris’ service-oriented capabilities. As a solution integrator, iQuest is strongly focused on providing Telecom & Transportation companies with advanced eCommerce, Self Care and Marketing products & services, which aim to help our clients increase profitability and advance customer engagement through a seamless Omni-Channel environment.

In 2015, iQuest has been recognised as EMEA Service Delivery Partner Of The Year by hybris, acknowledging iQuest’s experience in driving service and product customisation for the hybris platform.

Media & Downloads:

Personalization and Telcos: One size does not fit all anymore Read more »
Essential Steps for a TelCo’s Success Story Read more »
The Anatomy of the Omni-Channel Commerce Experience Read more »
Educating Customers – a Challenge for Telecom Companies Read more »
What do airlines talk about? A view on the Aviation Festival Asia 2015 Read more »
Commit to a Seamless Commerce Journey - iQuest Commerce for Telecom Brochure Download now »
Use Personalisation to Drive Ancillary Revenue - iQuest Commerce for Airlines Brochure.pdf Download now »
The First Enterprise Implementation of a B2B Commerce & Self-Service Cloud Portal in MENA Download now »
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