|Extent of activity:||Regional|
|Solutions:||Commerce, Sales & Service, Marketing|
Austria, Germany, Singapore, Switzerland, United States
In a nutshell:
ECENTA is a global systems integration partner focused on all pillars of the SAP C/4HANA Customer Experience (CX) Suite. With years of experience in Sales, Service, Commerce, Marketing and Customer Data, and integrations into back-office SAP and non-SAP ERP solutions, ECENTA is your go to partner for all things SAP Customer Experience. Our digital consulting arm – ECENTA Digital, complements our technology services with digital transformation strategy and consulting, digital marketing strategy and execution, commerce advisory service, creative design services and Sales and Marketing convergence strategies.
Founded in 2000 by former SAP employees, ECENTA is an SAP exclusive partner. We focus on the full suite of SAP Customer Experience (C/4HANA) solutions including SAP Commerce Cloud, SAP Sales Cloud (Callidus, Cloud for Customer, Revenue Cloud / BRIM), SAP Service Cloud, SAP Marketing Cloud and SAP Customer Data Cloud (Gigya).
Our global headquarters is in Walldorf, Germany, and our US headquarters is in Dallas, TX, where we maintain active strategic, solution management and co-innovation relationships with SAP. Our scope of SAP CX services includes strategy, design, development, testing, and post go-live support. This market focused strategy – versus broad and shallow - allows us to concentrate our skills and provide domain experts with deep functional, technical and process expertise.
We also emphasize employee-based delivery of services versus contractors. We believe this model drives employee satisfaction and continuity - enabling higher quality delivery, lower cost, and quicker time-to-value for our customers. With 9 subsidiaries around the world, we are able to support local mid-size companies as well as leading multi-national organizations.