Swisscom: Scaling for Business Transformation and Offering New Digital Services with SAP Hybris Billing
Business Customers of all sizes and industries rely on Swisscom to provide premium services and products on Switzerland’s best and safest networks for IT and telecommunications. Business Model Transformation towards pay-per-use pricing models is a key trend in the Telecommunications and Professional Services industries. With a homegrown billing solution that did no longer scale and offer the necessary flexibility, Swisscom was not able to provide new future digital services to their customers. Swisscom strategically decided to move to SAP Hybris Billing, enabling their business model transformation along key dimensions.