Cintas: Delivering a Digital Customer Experience with SAP Solutions and SAP Commerce
Cintas Corporation, headquartered in Cincinnati, Ohio, provides services and products ranging from uniforms, cleaning services, and restroom supplies to first-aid and safety products, fire extinguishers, and safety and compliance training. Cintas recognized that its customers’ demands were changing, that they expected a digital experience and mobile services. With support from partner SAP Expert Services, the company implemented an end-to-end solution based on the SAP Commerce solution, the SAP ERP application, and SAP CRM powered by SAP HANA®. Cintas now operates seamlessly across its four divisions, facilitating a consistent customer experience and enabling cross-selling.
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