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Analyst Commissioned Research

The Total Economic Impact™ of SAP Hybris cloud for customer (service)

SAP commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying SAP Hybris Cloud for Customer’s service capabilities. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of SAP Hybris Cloud for Customer on their organizations.